ber100 Privacy Policy

ber100 ("ber100," "we," "us," "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy ("Policy") describes how ber100 collects, uses, stores, shares, and protects personal information in connection with the ber100 website, mobile platform, and all related services (collectively, the "Platform").

This Policy applies to all registered players, visitors, and any individual whose personal data is processed by ber100 in connection with the Platform. By registering an account or using any part of the ber100 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read alongside ber100's Terms & Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with ber100.

ber100 collects the following categories of personal data from players and platform users:

ber100 does not collect sensitive personal information (as defined under the Philippine Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance purposes.

ber100 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP address, device identifiers, browser data, and session activity via cookies and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud detection signals from payment processors; and, where applicable, data from Philippine government databases used to verify identity documents.

ber100 uses your personal data for the following purposes:

1. Account management: To create, maintain, and manage your ber100 player account, including authentication and account security.
2. Identity verification (KYC): To verify your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements.
3. Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
4. Regulatory compliance: To meet our obligations under applicable Philippine laws, including AML reporting, responsible gaming requirements, and data privacy regulations.
5. Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
6. Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
7. Platform improvement: To analyze usage patterns, identify technical issues, and improve the overall ber100 player experience.
8. Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided consent or where we have a legitimate interest to do so. You may opt out at any time.
9. Responsible gaming: To monitor gaming behavior and apply responsible gaming interventions (e.g., deposit limit enforcement, self-exclusion) where necessary.

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ber100 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the ber100 Terms & Conditions, including account management, transaction processing, and KYC verification.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, gaming regulations, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the ber100 player experience, where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

ber100 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your data only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating the ber100 Platform, including KYC/identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on ber100's instructions and in accordance with applicable data privacy laws.
• Regulatory and law enforcement authorities: Philippine government agencies, including the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent authorities, where disclosure is required by law or court order.
• Gaming regulators: Relevant Philippine gaming regulatory bodies where disclosure is required for licensing, compliance audits, or investigation purposes.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of ber100's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
• With your consent: In any other circumstance where you have provided explicit prior consent to the specific disclosure.

ber100 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, ber100 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the resulting anonymized data may be retained indefinitely for analytical purposes.

ber100 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled. They include session authentication cookies and security tokens.
• Functional cookies: Remember your preferences such as language settings, display options, and responsible gaming tool configurations.
• Analytics cookies: Help us understand how players interact with the Platform so we can improve performance and user experience. Data collected is aggregated and anonymized.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ber100 Platform. For strictly necessary cookies, no consent is required as they are essential to the service you have requested.

ber100 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• Encryption: All data transmitted between your device and the ber100 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data at rest, including financial information and identity documents, is encrypted using AES-256 encryption.
• Access controls: Access to personal data is restricted to authorized ber100 personnel and service providers on a strict need-to-know basis. All access is logged and audited.
• Secure infrastructure: The ber100 Platform is hosted on secure, certified cloud infrastructure with regular security patching, vulnerability scanning, and penetration testing.
• Password security: Player passwords are stored using one-way cryptographic hashing. ber100 staff cannot view your password in plain text.
• Incident response: ber100 maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, ber100 will notify the Philippine National Privacy Commission and affected players within the timeframes required by law.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ber100:

1. Right to be informed: You have the right to know what personal data ber100 collects about you, how it is used, and with whom it is shared — which is the purpose of this Privacy Policy.
2. Right of access: You may request a copy of the personal data ber100 holds about you, along with information about how it is processed.
3. Right to rectification: You may request correction of any inaccurate or incomplete personal data. You can update basic account information directly through your ber100 account settings.
4. Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ber100's legal retention obligations.
5. Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to ber100's overriding legal obligations.
6. Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
7. Right to lodge a complaint: If you believe ber100 has violated your data privacy rights, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC).

To exercise any of the above rights, please contact ber100's Data Protection Officer at [email protected]. ber100 will respond to all verified data privacy requests within thirty (30) days of receipt, in accordance with applicable Philippine law.

The ber100 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. ber100 does not knowingly collect personal data from individuals under the age of 21.

If ber100 discovers or has reason to believe that a registered player is under 21 years of age, the account will be immediately suspended, all associated personal data will be reviewed, and the account will be closed in accordance with ber100's Terms & Conditions. Any deposits made by an underage player will be handled in accordance with applicable regulations.

If you are a parent or guardian and believe that your child has registered on the ber100 Platform, please contact us immediately at [email protected] so that we can take appropriate action.

ber100 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, ber100 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the ber100 Platform following any update constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ber100 handles your personal data, please contact our Data Protection Officer:

Data Protection Officer — ber100
Email: [email protected]

For general account support and player inquiries, you may also reach our 24/7 customer support team at: [email protected]

ber100 is committed to resolving all data privacy concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the Philippine National Privacy Commission.